Sunday, August 24, 2008

Norbert Stangl Removed by ClickandBuy Board


PaymentGuy was informed by former ClickandBuy insiders that Founder and former CEO of ClickandBuy who recently stepped down as CEO was in fact pressured by the ClickandBuy Board to step down after a lengthly battle that divided the company and resulted in many executives, senior managers and key employees leaving.

One insider writes about the battles between Mr. Stangl and the Board;

"... quarrels that started afterwards between the board and the investors. Leading to the "kindergarten" like events end of last year. During this "fight" the company was very much paralized. Most of the people were just simply amazed about the name-and-shame campaign between the board and Mr. Stangl - leading to two camps inside the company. One following Mr. Stangl and the second one opposing him."

Another insider describes the tense atmosphere this tension between Founder Stangl and investors produced and the effect on company morale;

"This was pepped up with a few new execs that didn't fit into the company culture (mostly the VP HR and the new CTO). Add Alix Partners that had the assignment from the investors to assess the board, but not the balls to tell them the inaptitude of some of the board members. A perfect recipe for disaster."

Explaining the impact the battle between Mr. Stangle and Board on employee and management turnover, one insider says; "I've talked to most ex-execs about their reasons. Mostly (the reason why they left) it was the distressing situation inside of the board mangled with the disability to work. Furthermore some of the key execs that were role models inside the company started leaving and this lead to the situation that most were afraid of being the "last one" stuck inside of this madhouse."

Finally, this former insider concludes that Stangl and the Board reunited in an insincere attempt to improve the internal situation and public image;

"The situation deteriorated by both fire-sale attempts failing, leaving the remaining execs with no fantasy about a short-term change. Imho the worst situation at all, was the "re-unification" of Mr. Stangl and the board as such. Both camps were making propaganda, that they will never ever work together again, and both camps were exploiting the employees by saying that they were the key value of the company. In the meantime nearly every single employee was filing a law-suit against the company because of the inability of the HR department. At the end of the day the board is still in place with the same actors. I think you can imagine the effect on the morale. The only thing that this "kindergarten" produced where horrendous costs. The so called "re-structuring costs" iled up to several millions, leaving the company in a delicate financial situation. This of course is completely denied - even when asked by employees."

To be continued ....

ONEBIP Mobile Billing Worth Checking Out


Marko Maras at OneBit was nice enough to send PaymentGuy some info on their premium sms billing service. You can check out their demo at https://www.onebip.com/consumer/uk/?page=366

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He says "there are numerous benefits in using onebip;

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WebKinz Internationalization and Localization Strategy


TORONTO, ONTARIO--(Marketwire - Aug. 22, 2008) - Webkinz WorldTM, the premiere children's virtual world, is now actively growing around the world as children everywhere want to share in the fun. In response to worldwide demand, key elements of Webkinz World will be translated over the next several months in phases. Global participation is expected to increase dramatically. Members of Webkinz World will soon be able to play online with friends all over the world. The multi-award-winning site has seen skyrocketing growth across North America since its launch three years ago. Children purchase a soft plush pet with a secret code, which allows them to adopt a virtual pet online. In Webkinz World, they care for their pets, decorate rooms and earn virtual money by playing games and quizzes and doing small jobs. Members can visit with 'friends' on the site and ensure their pets are happy, healthy and content.

The Webkinz World site lists distributors and stores around the world that carry the plush Webkinz pets. Ganz is launching the international Webkinz eStore (www.webkinzestore.com), giving kids in areas where Webkinz toys are not sold the chance to purchase a plush pet or a virtual pet code. Members all around the world are also able to purchase special online feature codes for exclusive virtual items to expand their play in Webkinz World.

Turnover at ClickandBuy

No, I am not blogging about the good kinda European-style turnover (i.e.; generating revenue). This post is about the bad kinda American-style turnover (i.e.; losing key people from your organization).

Since my recent posts on the management and senior employee departures at ClickandBuy, I received numerous emails from current and former employees and executives at the company. For example, former members of the ClickandBuy Executive Management Team wrote me with some very revealing insider insights. One wrote;

"I think you should straighten your facts about the timeline regarding the timeline of the exodus at ClickandBuy (CaB) and btw you just missed a few key persons as well."

So I thought I would heed this advice and post about what this former insider had to say who writes;

"First the people in the US office left - except Fabian Siegel." These include


Eli Entin former VP Product Development at C&B now an Independent Consultant


Michael Holdman former VP eCommerce Solutions at C&B now self-emloyed


Jamy Nigri former VP New Media at ClickandBuy LLC now VP Biz Dev at Stealth Mode


John Baross former VP Global Sales & Strategic Development at Click&Buy LLC now Sales Director at Amdocs


Stuart Ginsberg former Public Relations Manager at ClickandBuy now self employed


Ann Whitener former VP eCommerce Sales at ClickandBuy now Director, Business Sales at Internet Payment Solutions, Inc "PayByCash"

See related post here; http://www.blogger.com/post-edit.g?blogID=2162947490265832295&postID=7833121755746378663

Philipp Barthold






and Rafael Otero Fandino




were the first execs to leave end of last year already. Shortly followed by David Hunter (MD at ClickandBuy Europe).






Next ones to follow where Martin Grass (Senior Marketing Manager)










and Andreas Horst (VP Communication) (http://www.kobil.de/uploads/media/UK_KOBIL_Press_Release_AH_uk.pdf).
















This former insider continues;

"In fact nearly 2/3 of the software engineering department left the company ... Also nearly half of the sales department left the company, as well as the whole product management (only left is Hans Hoffmann). Same goes for the purchasing department and half of the operating department.

"One of the last execs to leave the company was Timo Seidel, followed by his fellow co-workers BJ Park (Director Controlling and Business Planning) and Denise Hundgeburth (handling the accounts receivable team)."

So there you have it readers. A more thorough and accurate timeline of the key people at the Executive and Senior Management level who have left ClickandBuy. Stay tuned for more inside stories ... For now, see these related posts; http://blogsearch.google.com/blogsearch?hl=en&q=clickandbuy+blogurl:http://paymentguy.blogspot.com/&um=1&ie=UTF-8