Yes, there are alternatives to PayPal by Sarah Jordan; "Since we provide a payment processing solution, many of our customers came to us seeking an alternative to PayPal. We’ve heard various complaints about the company including high prices, bad customer service, and even, “They just won’t give me my money.” Today, I found out about the Worldwide Ebay Strike, which since its purchase in July of 2002, is also an indirect strike against PayPal. For a short explanation, if you haven’t heard this news, a group of eBay users are trying to gain momentum against the auction giant to combat its recent regulation changes, which have been adversely affecting the business of eBay sellers. What businesses should know is, yes, there are alternatives to PayPal. EBay and PayPal are excellent solutions for consumer to consumer buying and selling, but have limitations for businesses. If you are a legal business (i.e you have a business bank account and business license) looking to sell your products online, I strongly recommend getting a merchant account for both ACH (e-checks) and credit cards, rather than accepting payments solely through a PayPal account. What’s the difference?
Control over funds: PayPal is a service primarily for consumers and does not protect a business as well as a merchant account would against fraudulent chargebacks. A merchant account is strictly bank and processor related, which follow established regulations. PayPal is a separate entity that can hold your funds by rules that it sets—whatever those may be.
Recurring billing: If you are a service industry business, or offer payment plans, you could save yourself quite a bit of work and expense by setting up recurring billing. PayPal does not offer an automatic billing program for PayPal accounts.
User experience: As a consumer, I would be weary of purchasing anything from a business only offering PayPal as a form of payment. The funny thing about merchant accounts is that they not only protect businesses better, but they also provide the consumer some assurance. By offering customers eCheck or credit card payment options, you’re showing that you are a real business that has qualified for a merchant account and are much less likely to be fraud. http://www.paysimple.com/blog/
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it's funny that you mention that using a merchant account to accept credit cards on your website offers a lot of advantages over paypal, towards the merchant and the customer, because on my website i find about sixty percent of my sales are made using paypal as a payment option.
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