Digital Payments Job Opportunity But Bilingualism Required ...

I normally laugh when I see job postings requiring French these days such as; Billiingualism in both French and English is required, as this role supports teams and clients in Canada and the US Withore than 1,000 locations across Canada, Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services. Our Company’s activities cover the entire value chain of mobility and parking: on-street parking and related services; a complete digital offering; parking enforcement and public space management; mobility and proximity logistics by optimizing the use of available space in the service of cities and their citizens. Making Billingualism a requirement elimantes a lot of viable candidates for Canadian jobs like: Manager, Digital Payments & Field Operations- job post Indigo Park Canada 3.0 3.0 out of 5 stars Montréal, QC H3B 2C6•Remote Full job description About the Role The Manager, Digital Payments & Field Operations, Canada, is responsible for driving client and customer adoption of our digital payment solutions and experiences across Canada, with a strong focus on increasing same-site and new-site performance. This role sits at the intersection of digital platforms, payments, and field operations, ensuring the successful deployment, adoption, and ongoing performance of our solutions in real-world environments. Working closely with Operations, IT, Product, Business Development, and Marketing teams across Canada and the United States, this role plays a critical part in executing the strategy, performance, and expansion of our platforms across physical locations. Important: Candidates must have experience in environments that combine digital transactions with physical or location-based operations (e.g., POS, payments, mobility, retail, or infrastructure). Key Responsibilities Drive Adoption & Operational Deployment Ensure the continued profitability of the digital payments business by maximizing adoption while optimizing deployment and operating costs Collaborate with regional operations and site teams to increase adoption and usage of digital payment solutions at existing locations (same-site performance) Partner with Business Development, client relations, and operations teams to deploy solutions at new locations (new-site rollout) Lead or support the end-to-end rollout of digital payment solutions across multiple physical sites, ensuring smooth implementation and adoption Act as a key liaison between field teams and internal stakeholders to resolve operational challenges and improve execution Strategy, Partnerships & Commercial Execution Develop and execute against clear goals and KPIs aligned with business, operational, and technology priorities Identify and support opportunities for strategic partnerships (e.g., third-party integrations, digital channels, client platforms) Contribute to defining technical, operational, and commercial models for new initiatives and partnerships Support contract development and ensure the successful integration and rollout of new solutions Performance, Analytics & Reporting Track operational and financial performance of deployed solutions using dashboards and KPIs Monitor adoption, usage, and customer behavior to identify improvement opportunities Provide clear, consistent reporting to leadership on: Deployment pipeline Performance metrics Customer feedback and insights Operational challenges and learnings Customer Experience & Continuous Improvement Act as the digital payments and field operations subject matter expert for Canada Collaborate with Product and Technology teams to inform and prioritize enhancements based on field insights Ensure a consistent, efficient, and user-friendly customer experience across all platforms Identify and implement improvements to user support processes, working with customer service and on-site teams Qualifications University degree (Bachelor’s or Master’s) in a relevant field Minimum of 5+ years of experience in roles combining: digital solutions (web, mobile, payments) AND operations or deployment in physical environments Experience in multi-site or field-based environments (e.g., retail, payments, mobility, transportation, infrastructure, or similar) Demonstrated experience with digital transactions or payment systems (POS, mobile payments, QR, or similar) is strongly preferred Strong understanding of operational rollout, implementation, and adoption challenges in real-world environments Skills & Competencies Strong leadership and stakeholder management skills Ability to work cross-functionally across operations, IT, product, and commercial teams Results-driven with strong analytical and problem-solving capabilities Comfortable working in both strategic and hands-on operational contexts Excellent communication and presentation skills Experience with Agile methodologies and tools (e.g., Jira) Proficient in Microsoft Office (Excel, PowerPoint, Word) Language Requirements Billiingualism in both French and English is required, as this role supports teams and clients in Canada and the US Withore than 1,000 locations across Canada, Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services. Our Company’s activities cover the entire value chain of mobility and parking: on-street parking and related services; a complete digital offering; parking enforcement and public space management; mobility and proximity logistics by optimizing the use of available space in the service of cities and their citizens. https://ca.indeed.com/?vjk=64f2e82a7a219d33&advn=8701455970013810